da_boss1000
1 Copper

Alienware 14 shift keys dont work

Hey I just started having this problem where my shift keys don't work... I have updated my bios and plugged in another keyboard to see if the shift keys worked on that and they did... Can anyone help? Thanks

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2 Replies
Moderator
Moderator

Re: Alienware 14 shift keys dont work

Hi @da_boss1000,

If it is working on the external keyboard, then the issue is related to hardware. You may need to replace the KB or the KB cable. 


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da_boss1000
1 Copper

Re: Alienware 14 shift keys dont work

Ok I’ll try and reseat the keyboard cables and if that doesn’t work I’ll buy a new keyboard.
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