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Nexus Moon
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Alienware 15 R3 Battery issue (07/2018)

Hi all, is there anyone out there experiencing issue with their AW 15 R3's battery? I have seen 2 issues so far

  1. Battery tray icon shows discharging even though above 90% and plugging in at the time.
  2. After pluging in and play game, battery icon says 100%, but shortly after unplugging it, it drop to 90-95%.

I tried reflashing BIOS and updated all the latest drivers from Dell but these battery issues is bugging the heck out of me. The system drains quite fast on battery mode even though I was only having 2-5 Chrome tabs on, writing emails and no other program running at the same time.

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Re: Alienware 15 R3 Battery issue (07/2018)

Hi, 

Send me your Service Tag in a PM, so we can look further into this and get back to you. 

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Alienware-Rodrigo
Dell | Alienware Technical Support
#IWork4Dell
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