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15 R3, red pixels flickering
I bought a Alienware R3 in December. I notice a while back that some red images were flickering on Behance. I though it a problem with Behance but now I realize the red on screen flickers anytime I view a red image or open a software with a red area. I am running the latest windows 10 and also updated my graphic drivers. Can anyone help or did I get a defective screen?
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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June 12th, 2018 10:00
Hi @Rubanz,
Try with an external monitor/TV and see if the same happens or not.
Let me know!
Rubanz
2 Posts
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June 12th, 2018 12:00
Hi Eimy,
I have a Wacom 13 hd connected and a Samsung monitor. Both screens work perfectly with no flickering when I move the images to them. Flickering only occur on the laptop screen.
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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June 20th, 2018 10:00
Please send me a private message with the Service Tag, so I can assist you further.
Dsmeef
1 Message
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September 18th, 2018 00:00
Hi Eimy,
I'm experiencing the exact same thing as OP.
Regards,
Erik
neerajsk24
1 Message
0
September 18th, 2018 23:00
I am facing the same issue
x786
1 Message
0
December 8th, 2018 12:00
Hi
Regarding the red pixel flickering problem has it been fixed because im having the same problem and was wondering what to do
charliewilkins
1 Message
0
March 20th, 2019 06:00
DW_Ed
5 Posts
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October 27th, 2020 04:00
Did this ever get resolved for anyone? I reported the issue when I first got my 15 R3 as it had to be returned for a motherboard replacement due to a different issue, but nothing was done to resolve the issue and I'm now out of warranty, still with a flickering red screen.
I'm fairly sure it's a physical screen issue as you can notice it in bios, and as I said above they replaced the motherboard and that didn't fix the issue.