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Alienware 15 r2 exchange

I thought it was EOL but Dell seems to think it's not now I been waiting for a exchange for a minute they sent my order to wrong address just like my original computer and now they get me a new exchange but it went to say dilevery date 5-13-18 what's going on here
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Re: Alienware 15 r2 exchange

Hi, 

Send me your Service Tag or case number in a PM, so we can check the status.

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Alienware-Rodrigo
Dell | Alienware Technical Support
#IWork4Dell
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