Daniel_Heras
1 Copper

Alienware 15 r3 doesn't run the integrated graphics

I have a strange problem here completely the opposite to what people normally complain about.
I have a Alienware 15r3 and although the bios and windows itself sees both the Intel HD Graphics 630 and also the nVidia  GTX1070 for some strange reason, ONLY the GTX 1070 is being used even in windows (normal desktop stuff) and no matter what I do, I can't switch to the Intel HD Graphics 630. The problem is that using the GTX 1070 is going to consume more battery. My previous Alienware laptops all used the integrated HD for normal desktop stuff and only switched to the nVidia GPU when you opened a game. I was hoping someone has come across this before and will know what can be done about it.
All drivers are installed including the nVidia and Intel HD 630 as well as the intel motherboard drivers.
 
When opening the nVidia control panel I ONLY see the GTX 1070 and there are no options to use any other GPU (doesn't show the option Preferred Graphics Processor neither Run with Graphics Processor). It's like windows itself doesn't see the other integrated GPU (well, it sees it in the device list).
 
Any ideas?
0 Kudos
6 Replies
MogRules
2 Bronze

Re: Alienware 15 r3 doesn't run the integrated graphics

Do you have a Gsync enabled panel? If you do the Intel GPU is disabled due to Gsync and there is no way to use the iGPU.  

Alienware 17R4 | i7 7820HK | GTX1080 | 16GB DDR4 | 120hz G-Sync
Daniel_Heras
1 Copper

Re: Alienware 15 r3 doesn't run the integrated graphics

I've already disabled GSYNC in the Nvidia Control Panel but nothing has changed, everything continues working through GTX 1070... =( Or is there any other way to disable this?
0 Kudos
Daniel_Heras
1 Copper

Re: Alienware 15 r3 doesn't run the integrated graphics

And also does not appear the option in windows (Run with Graphics Processor) and in the Nvidia Control Panel (Preferred Graphics Processor) as it should appear! Here are two pictures for example ... Does anyone know why?

2.jpg1.jpg

0 Kudos
MikeB2308
1 Nickel

Re: Alienware 15 r3 doesn't run the integrated graphics

Where is TECH SUPPORT on this Question?
0 Kudos
MikeB2308
1 Nickel

Re: Alienware 15 r3 doesn't run the integrated graphics

Where is TECH SUPPORT on this question!!!

0 Kudos
Moderator
Moderator

Re: Alienware 15 r3 doesn't run the integrated graphics

Hi @Daniel_Heras,

Even with GSync disabled, if you have a GSync panel, the LCD is connected to the Nvidia card and the Intel card is never used.

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos