Highlighted
Lmecano
1 Copper

Alienware 17 R2 - Blue screen due to bad contact ?

Hello,

I got PC crash (blue screen) that I though linked to Windows 10 update.

However, it seems that these crashes appear when I manipulate the laptop, especially the screen hinge.

 

Of course, I'm out of warranty (6days out...) and Dell doesn't want to take it into in charge,

 

It seems that the issue is an electrical bad contact, has anyone already got the issue ? May be I can try to fix it,

 

 

Thank you,

Regards,

Labels (3)
0 Kudos
1 Reply
Moderator
Moderator

Re: Alienware 17 R2 - Blue screen due to bad contact ?

Hi @Lmecano,

Send me a private message with your Service Tag so I can assist you further. 


Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos