Trevorandy
1 Copper

Alienware 17 R4 CPU FAN not responding

First, im sorry my english is not good. But i try my best.

Like a week ago, im install the latest BIOS update, BIOS 1.2.4. After that the CPU FAN (left side) is not running at all, but the VGA FAN (right side) is normal. I try pcie diagnostic, and “The CPU FAN failed to respond correctly”, error code: 2000-0511, validation: 86082.

I try to open it, and make sure all the cable is plugged correctly. Untill now i still dont have solution for this problem.
Please help, thanks.
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Moderator
Moderator

Re: Alienware 17 R4 CPU FAN not responding

Hi @Trevorandy,

Send me a private message with the Service Tag so I can assist you further!


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turres1604
1 Copper

Re: Alienware 17 R4 CPU FAN not responding

Hi I'm facing the exact same issue on the Alienware 13 R3. Could you provide the help for me as well.

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Ariceo
1 Copper

Re: Alienware 17 R4 CPU FAN not responding

same issue bios 1.2.4, this bios update just fail my laptop.-

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