First time dell/alienware (had it 12 days) user here. Overall I am very impressed with my laptop, except for the persistent failure of the Bluetooth device.
The Bluetooth on the laptop will frequently fail, with the following results
I consider myself to be reasonably competent, being an IT professional. I have tried the following
The bit that concerns me the most is this happens during use. Bluetooth cuts out, all Bluetooth devices stop working and it normally requires me to completely remove all traces of the Bluetooth drivers and restart the Laptop several times before windows picks up the Bluetooth adaptor once more.
I have raised a ticket with dell, but I am curious if other users have experienced similar issues and if they did how was your problem resolved?
Interestingly, I've update the Killer Bluetooth drivers from the ones recommended on the Dell support site to the latest ones from the Bluetooth adaptor manufacture.
Although the event I mentioned in my OP still occurs, I've not had a single failure with the Bluetooth adaptor today. Fingers crossed!
Had the same problem. Drove me nuts.
Dont use the Killer driver. Download this driver from intel
It worked for me. No more cutting out. The Killer card in your machine is made by Intel (9260)