The Shrine
Bronze

Re: Alienware 17R4 Screen stay black after power up

I've tried that, along with everything else. They sent me the motherboard, 4 hours later i get it installed, to find out it was DOA... So now i have to have them send me another one and spend my time swapping it out and hope it isn't DOA as well.. Ugh, this is getting pretty annoying.

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Re: Alienware 17R4 Screen stay black after power up

Weird, check the display cable and see if its got a short or unplugged or loose?

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The Shrine
Bronze

Re: Alienware 17R4 Screen stay black after power up

I've tried that. I'm going to try to put it back in once more sometime before i ship it back to them, just to be 110% sure, but i did double and triple check everything when i put it in. The old motherboard worked though, so im pretty certain it was DOA. They won't do anything but send it to depot now, because of something they did. I've made it clear i can't send it to the depot, as i can't be without a computer for a month or longer. I've asked for another replacement, but haven't heard anything back..

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