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7876
Aurora R1, Fresh OS install, sata dock not recognized, Win7 64 Sp1 Home Premium
Hi,
I just reinstalled my OS and now when I plugged my Thermaltake Black X dual dock , it is not recognized on my PC.
I went into the device manager and I see "SATA Coltroller"yellowed out, I did try to update driver but I get no driver available.
FWIW this dock is working with the USB as well as the HD in it. So neither of those is the issue and it was working esata fine prior to the OS re-installation.
This is from the properties:
The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver. (does not work)
Hardware ID:
PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01
PCI\VEN_1095&DEV_3132&SUBSYS_02F71028
PCI\VEN_1095&DEV_3132&CC_010600
PCI\VEN_1095&DEV_3132&CC_0106
Compatible Ids:
PCI\VEN_1095&DEV_3132&REV_01
PCI\VEN_1095&DEV_3132
PCI\VEN_1095&CC_010600
PCI\VEN_1095&CC_0106
PCI\VEN_1095
PCI\CC_010600
PCI\CC_0106
TIA,
HELP
escorial
416 Posts
0
January 24th, 2018 18:00
Well kick me in the butt and call me nuts ;-)
The fix was there all the time! I just popped in the receorse cd and opened the device manager and had the driver loaded from that, worked perfectly!
I was looking at some of my old post on the seven forum and found my old answer.
Thanks all for the patience!
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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January 24th, 2018 12:00
If you have an Aurora-R1, with Windows-7 (64bit), and you are trying to use the eSATA-Port (on the back), then you will need to install the SIS/SIL eSATA Drivers:
http://www.dell.com/support/home/us/en/19/drivers/DriversDetails?productCode=alienware-aurora&driverId=9V4K4
jphughan
4 Operator
4 Operator
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14K Posts
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January 24th, 2018 14:00
escorial
416 Posts
0
January 24th, 2018 14:00
Would it be in here?
https://www.catalog.update.microsoft.com/Search.aspx?q=silicon+image+3124
escorial
416 Posts
0
January 24th, 2018 14:00
That did not work
escorial
416 Posts
0
January 24th, 2018 14:00
My Aurora is old and from what I read in the Dell documentation its just called Alienware Aurora.
Is that the version your talking about?
11/2010
escorial
416 Posts
0
January 24th, 2018 14:00
Im using Win7 64 Sp1, would that still apply??
escorial
416 Posts
0
January 24th, 2018 15:00
You have to buy this ! ????
jphughan
4 Operator
4 Operator
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14K Posts
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January 24th, 2018 15:00
jphughan
4 Operator
4 Operator
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14K Posts
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January 24th, 2018 17:00
escorial
416 Posts
0
January 24th, 2018 17:00
Actually tried both w/o any luck. Now I'm on a trusted site I have used in the past called Driversupport
https://www.driversupport.com I guess they got the ok from MS.
Downloaded there friver for the ata and sams issue, called there tech support buy too late in the day have to call back in the am.
This is nuts ;-) should be plug and play not plug and pay ;-)
escorial
416 Posts
0
January 24th, 2018 18:00
thanks again
jphughan
4 Operator
4 Operator
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14K Posts
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January 24th, 2018 18:00
escorial
416 Posts
0
January 24th, 2018 18:00
Would it be possibly that something was turned off in services?
mitorne
2 Posts
0
September 9th, 2020 06:00
It also works on windows-10. Thanks.