Alienware M17 R4

Hi, I had to replace my charger at my laptop ST:<Service tag removed>

Please tell me what should I get, cause the one I got doesnt work properly. I could use a link, or a specific model. 

Thanks.

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14 Replies
8 Krypton

Re: Alienware M17 R4

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Re: Alienware M17 R4

Unfortunately I live in Greece and I cannot order this one (although you sent me an 180W charger while I need a 240W). Is there a way I can find one in Europe, or can you show me the label on the charger?

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8 Krypton

Re: Alienware M17 R4

Welcome to the Dell Community  @ChrisKourouzidis 

Not sure why @Mary G  would suggest a 180w adapter when your specs calls for:

Type: 240 W

Alienware M17X R4 Specifications:

 
You could use your "Service Tag" to find the exact part number for your laptop.
 
 
But I think it is a PA-9E???
 
This is the best I could find for you.
 
 
Make sure to purchase only one that has Delta or Dell on the label. 
 
All others are "China Knockoffs"
 
Best regards,
 
U2

Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
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Re: Alienware M17 R4

Thanks for your reponse. The one u sent me is the one that was broken and I replaced it with this one https://www.ebay.co.uk/itm/Genuine-Dell-FWCRC-Slim-GA240PE1-00-240-Watt-Laptop-Charger-ADP-240AB-D/1... Should the one i got work, or i got a wrong one? I m asking so I wont end up with 2 brand new chargers for no reason.
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8 Krypton

Re: Alienware M17 R4

@ChrisKourouzidis 

That one looks perfect.

TumbUp.PNG

OEM original Dell, correct wattage and good price.

Nice choice.

Regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
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Re: Alienware M17 R4

Yes, well.. it doesnt work. 

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8 Krypton

Re: Alienware M17 R4

@ChrisKourouzidis 

Well then there is 2 options.

1. The AC you received is defective and needs to be returned/exchanged.

2. Your laptop is defective and a new AC will not solve your problem.

Does the light around the jack end light up???

If the light does come on does it stay on when plugged in???

Have you been able to try the AC on another Dell laptop???

Regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
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Re: Alienware M17 R4

Yes the light is fine. I have run all diagnostics, checked the drivers, bios, I ve literally done everything. Sad thing is Dell in Greece needs 170 euros JUST to receive my laptop. I also checked the motherboard and I did a format.

My laptop is plugged in not charging and I experience a huge lag. Since everyone said there is nothing wrong, they said it has to be an energy issue. Any thoughts? 

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8 Krypton

Re: Alienware M17 R4

@ChrisKourouzidis 

Every post prior to this was unnecessary if you would have posted.

"I have run all diagnostics, checked the drivers, bios."

"My laptop is plugged in not charging and I experience a huge lag."

So now we can assume that the system boots to an OS but is not charging the battery and is lagging."Slow"

Is that correct???

Regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
0 Kudos