Hi, I had to replace my charger at my laptop ST:<Service tag removed>
Please tell me what should I get, cause the one I got doesnt work properly. I could use a link, or a specific model.
Unfortunately I live in Greece and I cannot order this one (although you sent me an 180W charger while I need a 240W). Is there a way I can find one in Europe, or can you show me the label on the charger?
Welcome to the Dell Community @ChrisKourouzidis
Not sure why @Mary G would suggest a 180w adapter when your specs calls for:
Type: 240 W
Alienware M17X R4 Specifications:
That one looks perfect.
OEM original Dell, correct wattage and good price.
Well then there is 2 options.
1. The AC you received is defective and needs to be returned/exchanged.
2. Your laptop is defective and a new AC will not solve your problem.
Does the light around the jack end light up???
If the light does come on does it stay on when plugged in???
Have you been able to try the AC on another Dell laptop???
Yes the light is fine. I have run all diagnostics, checked the drivers, bios, I ve literally done everything. Sad thing is Dell in Greece needs 170 euros JUST to receive my laptop. I also checked the motherboard and I did a format.
My laptop is plugged in not charging and I experience a huge lag. Since everyone said there is nothing wrong, they said it has to be an energy issue. Any thoughts?
Every post prior to this was unnecessary if you would have posted.
"I have run all diagnostics, checked the drivers, bios."
"My laptop is plugged in not charging and I experience a huge lag."
So now we can assume that the system boots to an OS but is not charging the battery and is lagging."Slow"
Is that correct???