RShawnP
1 Copper

Alienware Mobile Connect, re-syncing device

I recently setup Mobile Connect with my Android phone, It works with one exception. Texting, it will send the message but will not show the messages I receive, though they do show up on the phone. Is this a simple config error, or should I try to clear the phone's data from the Computer and re-sync, and if so, how would I do that. Thank you!

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2 Replies
Alienware-Joe
4 Tellurium

Re: Alienware Mobile Connect, re-syncing device

You can find the Dell Mobile Connect troubleshooting here: https://dell.to/2El5rUH
What we recommend is following the First-time setup steps. Hopefully that will do the trick.


Alienware-Jose
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Moderator
Moderator

Re: Alienware Mobile Connect, re-syncing device

Hi! Were you able to get the SMS part sorted out?


DELL-Cares
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