Alienware

[salva72]

Hello all,

I would like to get a solution to this error on Windows 10 with version 1903: 

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ : Can not find the specified module. ( Exception HRESULT : 0x8007007E).

Any help ?

Thanks !

Salvador

[Frustrated Dell]

Your solution appears to have worked.  I followed your directions to uninstall the software and reboot.  So far so good.

Of course, I'm still absolutely IRATE that Dell knows about the issue and wanted to charge me $300 to fix it.

It's ridiculous that they can create a problem and force us to find the solution.

I'm grateful to your help.  Thank you.

[desertrataz]

Worked for me too! Thanks so much for the solution. The error message was driving me nuts!

[Teach_Leo]

Removed Intel Optane memory Pinning, seems to have solved problem.

Happy days

[Worrelldpeace]

Excellent!  Worked perfectly on my Dell AIO 8th Gen i7.
Thank you!

[DaneJ]

I had the same error. Instead of uninstalling the "Intel Optane Pinning Explorer Extensions" under "Add and Remove Programs," I just did a "Modify." After that I could right-click any folder without a problem. I rebooted anyway and still no problems. As an alternative I might have reinstalled this Intel driver, and maybe others, using the download from the Dell website for my service tag. 

[LionD]

I did a modify, I restarted the pc and there is no problem when I right-click any folder.

Thank you.

[oceoksagi]

to mister @Perfectcritic 

i have the same exact issue over here, but what if your solution doesn't work? I mean, if i uninstall the Intel Optane Extensions, and it turns out that the problem isn't there, will there be any other new issues for that matter?

[speedstep]

There is an Issue with 1903 and INTEL RST.

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ :

Can not find the specified module. ( Exception HRESULT : 0x8007007E).

Systems running driver version 15.9.x, 16.0.x, 16.5.x, or 16.7.x should update to the latest version.

The Intel® Rapid Storage Technology (Intel® RST) Driver 17.5.2.1024

Available Downloads

SetupRST.exe

Windows 10, 32-bit*
Windows 10, 64-bit*
Windows Server 2016*

Language: English

Size: 22.16 MB

MD5: 5f8ed0535211826afec73f9c3198c6aa

SetupOptaneMemory.exe

Windows 10, 64-bit*

Language: English

Size: 73.07 MB

MD5: 456a48399e583622aded654ac59690bb

f6flpy-x64.zip

Windows 10, 64-bit*

Language: English

Size: 4 MB

MD5: f323e7558553d7268a2b0724e74b5e68

Very OLD Versions

• 15.9.8.1050
• 16.8.3.1003
• 14.8.16.1063
• 13.6.0.1002
• 12.9.0.1001
• 11.7.0.1013

[Perfectcritic]

@oceoksagi 

As far as this issue is concerned if your laptop or desktop device components doesn't support Intel Octane Memory and you are facing the issue as I mentioned here then uninstalling will get rid of the issue. There should not be any issue with Intel memory optanes if you have downloaded Windows 10, version 1903 update

[mhbuzios]

Solved for XPS 15 9517, thanks