Raven_m
1 Copper

Area-51m R1, wont turn on

Hi guys, so i just received my area 51m this wednesday (9700K / 2080). The first two days i didnt have a single issue. Thursday i was playing shadows of war and when i quit the game my screen turned black with no backlight (fans and keyboard kept working). Then when i started the laptop this morning and played some games it happened again:( i restarted and this issue seems to happen every 10-15 minutes after boot. I read online that someone tried to reinstall windows and it worked. i tried turning on the laptop so i can attempt this. But now it just wont turn on at all... Very disappointed in this 3,3k laptop that completely stops working after 3 days...

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9 Replies
Alienware-Eimy
Moderator
Moderator

Re: Area-51m, wont turn on

PM answered.

 


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Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
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Lykan
1 Copper

Re: Area-51m, wont turn on

My Alienware Area 51m is facing same issue...It shut down out of nowhere and now not responding and is just dead. Not reacting to power button. Its just not alive. Please Help.

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NextGenCFL
2 Bronze

Re: Area-51m, wont turn on

When did your system ship?
Alienware-Eimy
Moderator
Moderator

Re: Area-51m, wont turn on

Hi @Lykan

 

Send me a private message (by clicking my Alienware-name) with the Alienware PC service tag number so I can review your case.


Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

Nibiwoof
2 Bronze

Re: Area-51m, wont turn on

I'm having the same issue, laptop powered off while in the bios with both power adapters plugged in was running on battery alittle bit before when I first got it, does not power on anymore, power adapters are green when plugged in I did send you a PM

Nazeki
1 Copper

Re: Area-51m, wont turn on

Hi my alienware is completely dead and cant turn on. Any tips on how to fix this? 

Donald Jani
2 Bronze

Re: Area-51m, wont turn on

I have this exact issue it was working fine but just today it started shutting down on ame and i thought it was battery issue but i plugged both chargers and it still was doing the same thing

My Alienware is Top of the line and cost me $5.5k 

I need a resolution

Robb0
1 Copper

Re: Area-51m, wont turn on

Same issue.  Won't start and just blinks.

laptoptitan
2 Bronze

Re: Area-51m, wont turn on

At first glance it may seem like a faulty GPU but a newer laptop like Area-51m seems very absurd.