1 Copper

Area-51m, (n00aw51m04) order problems

I did my 1st  Order Date: 28/12/2019 €2,230.97.

Because my bank thought the transaction was fraud didnt allow me to complete the Purchase.

So I email the support and told me that i have to do a new 2nd Order Date: 02/01/2020 €2,350.97 and i did and the transaction was complete with no problems.

Until someday they sent me email and told me that the Alienware Area-51m is not available in Lunar Light Color and if i want i can order it in Dark Side of the Moon Color.

I Love the Bright Colors and I want only the Lunar Light Color.

So i told him that i will wait for the Lunar Light until is available.

He told me that will have to cancel the old one and do a new one order.

I thought that cancel the 1st one and he will keep the 2nd one.

And what you believe that he did?

He cancel the 2nd one that has been already paid and he left the 1st one that hasnt been paid and i cant paid the 1st one cause bank doesnt allow me.

I cant do also a 3rd one order cause they have kept the money and havent sent it back to my account and they say that i have to wait 28 more days until my money is available again so to do another order.

Help me Please.

I dont know what to do now.


1 Reply

Re: Area-51m, (n00aw51m04) order problems

I also wanted the Lunar light edition, but they only offered Dark side of the moon to Norway.

I think they only offer Lunar light to USA? Correct me if I am wrong.