Highlighted
SatanNarch
1 Nickel

Broadcom BCM20702 Bluetooth Problem in Alienware 17

0 Kudos
7 Replies
Moderator
Moderator

Re: Broadcom BCM20702 Bluetooth Problem in Alienware 17

Hi @SatanNarch,

Make sure the system has the latest BIOS version.

Also, did you reinstall the Bluetooth driver already?

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
SatanNarch
1 Nickel

Re: Broadcom BCM20702 Bluetooth Problem in Alienware 17

1.I already reinstalled all bluetooth drivers already. 

2. BIOS update has a problem since my battery is faulty, Insydeflash gives that message of make sure, your laptop is connected to battery and AC Adapter

3. I have tried the DOS Command solution of /forceit but it still doesn't work. 

4. I have extracted all contents in a folder in C:/BIOS and ran it... shows the NO ROM Error. 

 

// Screenshots Attached //asdasd.jpgUntitled.jpg

 

0 Kudos
Moderator
Moderator

Re: Broadcom BCM20702 Bluetooth Problem in Alienware 17

@SatanNarch,

Are any other BT devices working?

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
SatanNarch
1 Nickel

Re: Broadcom BCM20702 Bluetooth Problem in Alienware 17

Yes my phone is working, my other phones are working, my files are shared well.

That speaker can be connected with other phones and my phone's bluetooth.

Just that speaker is not getting connected with my Alienware.

0 Kudos
Moderator
Moderator

Re: Broadcom BCM20702 Bluetooth Problem in Alienware 17

Then it should be related with a compatibility issue.

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
SatanNarch
1 Nickel

Re: Broadcom BCM20702 Bluetooth Problem in Alienware 17

This same speaker use to work and worked for 4 months, suddenly it started showing this issue

 

0 Kudos
Moderator
Moderator

Re: Broadcom BCM20702 Bluetooth Problem in Alienware 17

@SatanNarch,

So maybe you can try a system restore back to a date where it was working. 

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos