@Dymus55 yes the 1.4.4 BIOS update caused many issues on the 17 r3 some are:
1. Alienware Command center does not work. (does not change colors or key functions)
2. External mouse no longer works (bluetooth or wierd. i have tried many kinds)
3. boot up is very slow.
4. games crash upon start.
5. black screen when trying to shutdown the pc (i.e. pc will not turn off completely)
any help would be very appreciated.
The Polish branch of alienware said that I have to wait for a new version of the BIOS which is to repair the IME device control, which has been damaged by a new bios, so the computer does not shut down completely even after returning to the previous bios
I upgraded (subjective word here) the BIOS on my 13 R2 to 1.4.4 and am experiencing the same problems as everyone else.. what is Alienware doing about this???