saif82
1 Copper

Dell alienware 15 R2 reset exactly every 30 minutes after update bios

Dears 

kindly, after update bios ,laptop is not running & black screen is occur, after that we load bios software by some 

repair shop & laptop was run ,but exactly after 30 minitues laptop suffer from hard reset 

& when enter to setup page this message appear

laptop model :Dell Alienware 15 R2 Laptop Motherboard GTX980/4GB w/ Intel i7-4720HQ 2.6Ghz CPU

 

 

sss.jpg

need your support 

 

 

 

0 Kudos
2 Replies
Moderator
Moderator

Re: Dell alienware 15 R2 reset exactly every 30 minutes after update bios

Hi @saif82!

We are sorry to hear about your problem. Try clearing the CMOS battery, this should reset your BIOS to default settings. Click here to watch a video with the steps that you need to follow. 

Alienware Arena

Alienware-Tammy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Highlighted
lukiuki
1 Copper

Re: Dell alienware 15 R2 reset exactly every 30 minutes aft

Hello Saif82,

I have the same problem with my Alienware 15 r1, the same systemboard. Bios update was unsuccessful and service has brought in new BIOS but it comes the ICC error in the BIOS and every 30 minutes restarts the notebook.

Can you help me?


regards
Lukas

0 Kudos