My GPU fan suddenly stopped working. Everytime that i startup my laptop the fans are tested and i get an error stating that my VGA(GPU) fan is not responding properly.
I know that the both fans work because from the alienware command center I can turn both fans on, but when i try to turn them off only the CPU fan turns off, but the GPU fans keep working.
I have updated my BIOS, but this dint fix the problem. Even during the BIOS update both fans were spinning.
BIOS needs to be up to date.
Uninstall and reinstall the AW Command Center following ALL the steps on this article.
If the issue persists send me a private message with the Service Tag so I can review the case.
Dell | Alienware Technical Support
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