I have an AW 17 R5. A couple days ago. I went to change the keyboard lights. Shortly after saving a theme all the lights went out/blacked out including my micro keys. Ive done the dells proper uninstall/reinstall of the AWCC, didnt work. Ive even factory reset my computer deleting everything but windows then did the proper dell install again, still doesnt work. Ive noticed everytime i change the type of keyboard lighting (Pulse, wave, color) that the default color auto switchest to black (R:0 B:0 G:0). Any ideas on what else i can do?
This video might help.