1 Copper

Laptop can't turn on.

Alienware 17 R3, cannot turn on after spilled water into keyboard then force shutdown in a desperate attempt to wipe it clean. I'm think it may be some physical damage since the power button no longer glows upon charging. 

The real problem is, when I tried to contact for support, apparently the warrant for this product is expired and the only solution provided was a phone number, and I happened to not using a phone. If there is a way to by-pass this step I will be very appreciated to know.

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Re: Laptop can't turn on.


Unfortunately, there is no alternate way to contact the out of warranty department. You would need to contact them over the phone. Their number is 1-866-287-6727 (option 4). 

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