Highlighted
Khighoahk
1 Copper

M17x R1, System is operating on battery power, AC is connected?

Hello there,

When I turn on my M17x R1, I get two loud beeps and the following error message:

System is operating on battery power. To maximize battery life, the system will operate on integrated graphics. If you would like to use discrete graphics, connect the AC adapter. Press <F1> to resume, <F2> to Setup

The problem is: the AC Adapter is plugged in. What is wrong with my system? I need this to be fixed fast, since this problem is annoying as <profanity>!

0 Kudos
2 Replies
U2CAMEB4ME
4 Germanium

Re: M17x R1, System is operating on battery power, AC is connected?

Welcome to the Dell Community  @Khighoahk 

How to Troubleshoot AC Adapter Issues:

https://www.dell.com/support/article/us/en/19/sln128918/how-to-troubleshoot-ac-adapter-issues?lang=e...

Best regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
0 Kudos
Khighoahk
1 Copper

Re: M17x R1, System is operating on battery power, AC is connected?

I don't think the AC adapter has a problem. I've just tried using a different one of my m18x. Same problem occurs.

The AC adapter works perfectly.

0 Kudos