I have an Alienware M17x R4 running a AGA (Alienware Graphics Amplifier) with a 1080 Ti video card.
Intel Core i7-7820HK CPU 2.90GHz 32GB ram 1080 Ti video card BIOS Version 1.0.5
I was using GeForce experience to update the video drives and everything worked fine from August 2017 to February 2019 -the machine was running hot, so I updated all drivers from the dell support site and since then games crash. I believe it is the AGA as I have no crashes when I do not use the AGA and have the monitor plugged directly into the laptop. An example of the error I get is the Broccoli error on destiny 2 - https://www.bungie.net/en/Forums/Post/244958763?sort=0&page=0
I currently have the Dell Support driver installed onto the laptop, but when the AGA is plugged in - it shows version 419.67.
I have just paid a qualified engineer $150 to:
1. Open up machine, clean out all dust, reapply thermal pads and paste, check all hardware on laptop
2. Re-install all drivers in correct order after re-format ( which I did myself but thought I possibly messed up)
Good news is the machine is running 10 degrees Celsius cooler which was part of my goal
bad news is that hasn't solved crash issue - once again I am pretty sure it is the AGA.
Is it worth changing the cable? can i factory reset just the AGA - any ideas please?
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