Multiples crashes con Alienware 17 R12 con Geforce GTX 980m

Buen día,

Hace mes y medio que compré una Alienware y he tenido múltiples problemas que parecen apuntar a la tarjeta de video. 

Pasa de manera aleatoria, cuando estoy corriendo juegos o simplemente estoy en el escritorio. Cuando genera windows un crash dump, normalmente apunta al driver de la tarjeta (tengo la última versión del driver de acuerdo al sitio de soporte de Dell, pero también he tratado con otras versiones):

System Information (local)
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Computer name: ALIENWARELAPTOP
Windows version: Windows 8.1 , 6.3, build: 9600
Windows dir: C:\Windows
Hardware: Alienware 17 R2, Alienware
CPU: GenuineIntel Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17059753984 bytes total

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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 14/09/2015 06:36:48 a. m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\091415-15984-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x15843C)
Bugcheck code: 0x116 (0xFFFFE000EE209010, 0xFFFFF8007A17943C, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 344.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 344.73
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 344.73 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Mon 14/09/2015 06:36:48 a. m. GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF8007A17943C)
Bugcheck code: 0x116 (0xFFFFE000EE209010, 0xFFFFF8007A17943C, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 344.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 344.73
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 344.73 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Sun 13/09/2015 07:07:45 p. m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\091315-14984-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x921780)
Bugcheck code: 0x116 (0xFFFFE0009BE15010, 0xFFFFF800685BE780, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 344.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 344.73
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 344.73 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Sun 13/09/2015 04:39:03 p. m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\091315-16406-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF800B7687845)
Bugcheck code: 0xD1 (0x20, 0x2, 0x0, 0xFFFFF800B7687845)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 344.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 344.73
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 344.73 , NVIDIA Corporation).
Google query: NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Sun 13/09/2015 04:37:53 p. m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\091315-16593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150CA0)
Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sun 13/09/2015 04:28:26 p. m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\091315-17421-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x15843C)
Bugcheck code: 0x116 (0xFFFFE000A024F010, 0xFFFFF8003C81543C, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 344.73
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 344.73
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 344.73 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Sun 13/09/2015 03:12:44 p. m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\091315-16296-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150CA0)
Bugcheck code: 0x9F (0x3, 0xFFFFE000A26D6060, 0xFFFFF80290F4B960, 0xFFFFE000AC594670)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sun 13/09/2015 08:15:25 a. m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\091315-16765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150CA0)
Bugcheck code: 0x9F (0x3, 0xFFFFE0008FDDA440, 0xFFFFD000E3ABA960, 0xFFFFE0009CFA8CA0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Estuve preguntando en los foros de nvidia y me comentan que puede ser un problema de la tarjeta de video.

He tratado de hablar a soporte de Dell, pero después de introducir mi express service code una grabación en portugues me dice que por el momento no me pueden atender :emotion-12: