Trashvis
1 Copper

My system shuts itself down every time I turn it on?

I have an Alienware M15. This morning (about 7 hours ago) it turned itself off. Thinking it was a heating error I just left it, but since then, every time I tried turning it on, it got pass the Alienware screen, and then shut itself down again. It asked me if I wanted to restart the system to fix the problem and I clicked yes, and since then every time I turn it on, it displays Alienware, and before it gets into the sign in screen, it switches to the purple shutting down screen.

I’ve ran a ePSA on it, the computer comes up with no issues.

Specs copied off of order history:

Lithium Ion (60 Wh) Battery
 
Killer(TM) AX1650 (2x2) built on Intel WiFi 6 + Bluetooth 5.0
 
512GB Solid State Drive
 
16GB, 2x8GB, DDR4, 2666MHz
 
NVIDIA(R) GeForce RTX(TM) 2060 6GB GDDR6
 
9th Generation Intel Core i7-9750H 

 

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