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Trouble with alienware a51m video card

Hey, I've been runing the Dell diagnosis tool on my alienware A51M, and everytime in the video card test i got a big failure, seeing all the space animations with low fps and jumps. 

when i saw the results i got this .

tried to unistall the drivers, update it all so i can play the new star wars game, but its the same result every time i run the test. any ideas?

NVIDIA GeForce RTX 2080

Primary Surface Test   Failed
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