ak3792
1 Copper

Unfair practice

I purchased a Dell alienware laptop
Within a year the battery was replaced since it has bloated (swollen) . Now the battery is bloated again even before a year of the new battery replaced
They are asking me to pay for a new battery . Specially when their replaced parts are refurbished
Which do not even last for a year.
And they conviently want customer to pay . For a refurbished part that is not designed to last for a year. So the consumer has to pay. It is very unfair considering it is a very premium product.

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