Wiwiek
Copper

Update Bios failed on Alienware 13 R2

When shutting down my laptop it shows shutting down message the screen goes black but the keyboard and power button lights are on. It seems that this issue is started after the latest BIOS update through SupportAssist.

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2 Replies
Moderator
Moderator

Re: Update Bios failed on Alienware 13 R2

Hi @Wiwiek,

What's the current BIOS version?

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Alienware-Eimy
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Wiwiek
Copper

Re: Update Bios failed on Alienware 13 R2

Update to Version: 1.6.1 ,1.6.1 (Alienware13_R2_1.6.1.EXE) in process I have a blank screen. 

 

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