alienware 17 r3 cant connect with aorus gaming box

i know that 17 r3 has thunderbolt 3 and i just bought an Aorus gaming box. i try to connect it with my laptop thru thunderbolt cable and get a message said that 

USB or Thunderbolt device functionality might be limited.

i try to update bios and firmware, thunderbolt controller etc but it s didn’t work.

someone know how to fix it please help 

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2 Replies

Re: alienware 17 r3 cant connect with aorus gaming box


@lamtran14 wrote:

i know that 17 r3 has thunderbolt 3 and i just bought an Aorus gaming box. i try to connect it with my laptop thru thunderbolt cable and get a message said that 

USB or Thunderbolt device functionality might be limited.

i try to update bios and firmware, thunderbolt controller etc but it s didn’t work.

someone know how to fix it please help 


While the Alienware does support thunderbolt, I dont think they have it set to support external gpu's unless it's using the AMP hook up.

Can try this https://egpu.io/forums/builds/alienware-15-r3-gtx1070-gtx107032gbps-tb3-aorus-gaming-box-win10-theit...


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Re: alienware 17 r3 cant connect with aorus gaming box

Hi @lamtran14,

Contact the Aorus manufacturer, we only recommend the AGA for our devices.

Also, remember that the Thunderbolt 3 only works with the Intel card.  

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