TheBlind
1 Copper

Re: Brand new Alienware m15 temperature 100C! thermal thrott

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Does anyone know if the new models with the RTX graphics still suffer from this issue or if Dell took the chance to revise the thermal cooling/use a better paste?

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sithvrix
1 Nickel

Re: Brand new Alienware m15 temperature 100C! thermal thrott

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@DougalAW wrote:

@DaveSpurge  There's a big difference in the CPU power and clock speed when running off battery. If you use something like HWInfo64, you'll likely see that on battery, the clock speeds are much lower than when running off mains. This is the main contributing factor to the lower temperatures.

For anyone experiencing thermal issues, the easiest steps initially are :

1. Ensure the rear of the laptop is elevated

2. Try changing the thermal profile to Quiet. This lowers power to the CPU, but from comments on other boards does not affect performance too much

If you then want to take it further I've found these steps can help even more:

3. Undervolt using something like Throttlestop. Plenty of guides on YouTube showing how to go about this

4. Repaste. Alienware have a guide on YouTube for this, showing that a good quality aftermarket paste may help with temperatures.

 

My M15 runs at around 50-65°c on CPU and GPU in games now with good performance, no stuttering, and no thermal throttling. 


Mine went to repair depot, they fixed a wireless issue and seems temperatures are better, at least I am not reaching 100 c, without undervolt I am reaching 90c with undervolt I reach like 80c.

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Psoutrage
1 Copper

Re: m15, temperature 100°C, thermal throttling

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I would Re paste with Artic Silver 5 high des Paste I was hitting 90c in American truck sim, some other EA games never even hit that high like BFV didnt even rock the house but it sounds like you need to re paste ur CPU and GPU its a pain in the a$$ however once you learn to take the machine apart its easy the next time I would highly recommend youtube the disassembly or else you could easily kill the ribbons 

https://www.ebay.com/itm/ARCTIC-SILVER-5-HIGH-DENSITY-THERMAL-COMPOUND-3-5G-NEW/252758395130?ssPageN...

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Joe1984PS
1 Nickel

Re: m15, temperature 100°C, thermal throttling

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the only solution for me was to use liquid metal! I'm getting 92C max playing metro exodus in ultra settings.

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AlrxoRex
1 Copper

Re: m15, temperature 100°C, thermal throttling

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Good to hear @Joe1984PS .

I ordered mine few days ago. And I have exactly the same issues people going through. I tried to make it work but now im waiting for the technician to come replace the heatsink and fans as they said. 

Im curious to know how did it end up for you. What do you think was the issue and what ended up being the solution??

Appreciate you sparing some of your valuable time. 

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Trayce87
1 Copper

Re: Brand new Alienware m15 temperature 100C! thermal thrott

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Hey guys, just received mine during a replacement of my old 15 R4 that had a lot of screen issues.

Quick feedback for everyone about the heat issues and maybe a solution. Since I still got the 15 R4 for the last days, I thought I make a quick comparison.

During gaming the 2070 max q in AC Origins...was about 15 - 20 FPS higher compared to the 1070. 1070 was about 40-50 FPS while the 2070 Max Q is about 60-65. Take it for what you want. I am happy with results.

Now about the heat...during the gaming and max settings...I had my m15 around 10-12 Celcius higher heat then my older 15 R4. I am from Germany so not sure how much F it would be. I

do tend to have my gaming system run on balanced Energy mode. In this mode..I turned off the turbo boost for the CPU. I am not sure about Battlefield...but for the games I play...there are no FPS drawbacks by turning off the Turbo Boost.

The CPU and all other components are much cooler with turned off turbo boost. You can do it in the energy settings by going into the advanced settings and lower the maximum CPU energy consumption from 100% to 99 or 95%. That would tell the system to stop going above 99% and therefore not using the turbo boost.

My 6 cores working at around 2 Ghz each. Now if I want the turbo boost for installation or anything else...I just switch from balanced more to full power in the energy settings on the desktop.

Quick info about cooling pads. Flat on the table without anything else...the GPU temps are around 82C. With a turned off cooling pad around 72C and with a running cooling pad at about 67C. I mostly game on a cooling pad and a controller just relaxing on the couch. And for that.. I am happy to have a RTX 2070, a 144Hz Screen and only around 2kg weight Smiley Happy

hope it can help someone enjoy the new system

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Mido90
1 Copper

Re: Brand new Alienware m15 temperature 100C! thermal thrott

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Am about to get mine, as a replacement for 17r5 ! 

As for what am seeing, its a waste .. to get the m17, with 2080 RTX, new gen 

can you guys give me a real piece of info either should it get that system or not ! Smiley Very Happy 

its getting tight as i meed to start working on my thesis as architect i do a lot of render ! So let me know it would be great to hear from you 

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Mido90
1 Copper

Re: Brand new Alien-ware m-15 temperature 100 degree c! thermal throttle

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Am about to get mine, as a replacement for 17r5 ! 

As for what am seeing, its a waste .. to get the m17, with 2080 RTX, new gen 

can you guys give me a real piece of info either should it get that system or not ! Smiley Very Happy 

its getting tight as i meed to start working on my thesis as architect i do a lot of render ! So let me know it would be great to hear from you 

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