Hi. On my Alienware M17 R2, the Alienware Control Center crashes the second I click on the keyboard FX in the top right part of the window. I followed all the steps for reinstalling AWCC (Uninstall, clear files from %appdata%, %programdata%, regedit, Documents & C:\ProgramFiles. I've updated the BIOS and the whole system still the problem persist.
I am having the same problem with my m17 R2. Followed all troubleshooting steps (same as you), but them efforts went in vain, problem still persists!
Hi , I have the same problem with my M17 r 2 ! contacted dell support spent two weeks escalation the problem they tried everything, no want to replace keyboard and motherboard to try to correct problem, This dang laptop is only a month old!!!!!! this is unacceptable! I bought it because of being able to program the lighting! So am stuck with a laptop which I paid 2200.00 and only works half way!!!! <Profanity removed>! They wont even exchange the dang thing!
Same exact issue when trying to change keyboard settings. Dell needs to fix this ASAP. Brand new $3000 laptop, also freezes randomly!