Could it be that the computer's CPU usage spikes to 100% ?
Have you been able to monitor the temperatures and the task manager for any abnormal patterns?
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Same here. m17 R2. Background music, mouse, keyboard all freeze for ~ 5 seconds. Happens about twice a day for several weeks now. No CPU spikes (CPU meter freezes), nothing in event logs.
I am having the same issue as well. I barely have any software installed on the PC but it will just randomly freeze for 3-10 seconds, which when gaming is obviously an issue for me.
Hi, I have this issue as well. The computer hangs randomly for about 3-5 seconds. Nothing responds, keyboard, mouse, etc. Happens once every 2 hours or so. Any ideas?
Hi! We are sorry to hear you're having issues with your m17 R2, feel free to send us your service tag on a private message and we will be more than happy to assist you further.