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November 21st, 2021 21:00

m17 R4, broken Thunderbolt installation package

Hello,

There is an error in recent (11/5/2021) Thunderbolt Controller Driver installation package "Intel-Thunderbolt-Controller-Driver_TBTC0_WIN_1.41.1193.0_A11.EXE" for Alienware m17 R4.

Installation ends with the "Error 0x80070643: Failed to install MSI package". I believe that the reason is that file "Thunderbolt(TM) Software Installer.exe" in the package is corrupt.

Dell please fix the issue. Same problems with this update for other laptops, e.g. Inspiron.

10 Posts

December 4th, 2021 12:00

It looks like that on my machine the Intel Thunderbolt update was installed  through Windows update service earlier in November 2021. Because of that the system didn't apply "Intel-Thunderbolt-Controller-Driver_TBTC0_WIN_1.41.1193.0_A11.EXE" for Alienware m17 R4 package. Thunderbolt_update.PNG

Strange that output was "Fatal error". I would expect something like "same version already installed"

Thunderbolt_update_error.PNG

 

 

 

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