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x15 R2, mute key does not work
Hello,
For several weeks now, my mute key on the keyboard does not work anymore.
- It does not change to white if pressed
- Microphone is not muted if mute button is pressed
Does anybody have an idea, how to solve this?
pdchristian
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November 19th, 2022 08:00
Hi @crimsom,
thanks for the tip. I already found the problem. The Windows service "Realtek Audio Universal Service" was not configured to start automatically.
Now it works again.
crimsom
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November 19th, 2022 07:00
Hi @pdchristian welcome to this free user-to-user Alienware laptop discussion forum.
Please try toggling Multimedia Keys to Function Keys.