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2 Bronze

AppSync phase failure

We are getting the error below most of the time when AppSync tries to mount RecoverPoint bookmark LUNs to VMware ESXi hosts.

Virtual center service operation failed with error: InvalidState. Using the VI client, check the ESX servers for tasks and events, or alarms.

There is an article regarding this error in the previous versions but it has been fixed with AppSync ver 3.1 Sp1 above.as per the article.

We have AppSync version 3.5.0.1. Trying to find a solution for this. Had anyone similar error?

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I have seen this when there had been vCenter issues. I was having issues with the ESX hosts and a vCenter server in my environment, and after remediating those issues, mine happen to have required an entire ESX host and vCenter host reboots, everything worked.

My environment was working just fine, and I had not made any changes, or added anything new, and then got these errors, which told me something else in the environment, not AppSync related was most likely the cause...which it was.

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Would you happen know the issues you had with ESXI hosts?

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I am sorry, but I am not a VMware Administrator, so could not diagnose the issue and provide an RCA, and because of this, I did what most non-admins do...try the reboot method...not ideal, but whatever it was, most likely a hung or locked service, was fixed.

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Thanks a lot! I will use it for AppSync report

Michael Fox, essay grader

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1 Copper

Oh, it is so important and necessary to pay attention at.... So what's the key finally?

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