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November 16th, 2016 06:00

Adding Avamar server 7.2.1 to Backup and Recovery Manager 1.3

Hi guys,

I've deployed Backup and Recovery Manager 1.3.0-121 from ova and tried adding a new Avamar server node to it using the following command based on User Guide:

msgbrokerctl.pl --setup --brmhost=

user: admin

password: ***

After a few seconds I got the following respond:  ERROR: Unable to get signed client certificate from

The interesting thing is that I also get this error if I type wrong brm fqdn or wrong user/passwd. So, it seems like BRM message broker is not accessible for Avamar server, although BRM server is reachable via ping either by FQDN or IP and port 5671 can be connected.

So, desperately need a hint what I've missed after the OVA deployment. Found nothing in User guide related to post-deployment BRM configuration.

Thank you!

5 Practitioner

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274.2K Posts

November 17th, 2016 05:00

Issue resolved.

The workaround was:

service avfirewall stop

msgbrokerctl.pl --setup --brmhost=

INFO: Configured message broker for communication with Backup & Recovery Manager:

service avfirewall start

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