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Avamar 6.1.2 - Unable to retire client
Avamar Client/Server 6.1.2-46
Event Code: 23018
The description claims unable to retire client due to client backup or replication job is still in progress, or server is not writable at this moment.
Here is what I have attempted:
Restarted MCS
Checked to see if nodes were read-only, all green lights.
Garbage collection doesnt appear to be running and we no longer do replication* since our off-site grid has died.
*We're transitioning to Data Domain/Networker so the company isnt too concerned about replication anymore. We only have older 2000/2003 servers on this grid.
Just wondering if anyone else has any other suggestion. So far I've only been able to find what I have already tried.
Thanks.
J_H_
498 Posts
1
December 8th, 2016 09:00
check just what it is talking about.
Are there any backup jobs running in the activity monitor
are there any replication jobs running in the activity monitor
on the gui, bottom right does it say it is in read only mode
if none of that is true, have you closed the avamar console, waited 24 hours and tired again (this has happened to me if the first time I tried to retire it and it failed, I could not try again until the next day)
if it still won't, call support, I had to do that once as well, as nothing would let me retire it, after I got the error the first time.
Fuzz_Therapy
2 Posts
0
December 19th, 2016 08:00
No jobs are running that I can see in the activity monitor. Bottom right of the GUI doesnt state that its in read mode. Tried closing the console and no luck either. Thank you for the suggestions anyways.
Tried contacting support but our version is out of date, so no support. Time to get management to fork out some dough to finally upgrade this thing.