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July 8th, 2015 06:00

Avamar GLR Failed to Mount database

I`m getting this error while trying to use GLR to restore single mail from database. I`ve tried everything and it didn`t work.

Here are logs:

2015-07-08 15:31:41 avexchglrsvc.exe Info : Preparing for state transition - Current state: 'STATE_MOUNTING_VOL' (3), Next state: 'STATE_MOUNTED_VOL' (4), Destination state: 'STATE_MOUNTED_VOL' (4), Transition cause: 'CAUSE_MOUNT_NEW_VOLUME' (1), Operation type: 'OPTYPE_NORMAL' (0), Event name: 'avfs_mount_vol' 2015-07-08 15:31:41 avexchglrsvc.exe Info : Successfully transitioned from 'STATE_NOT_MOUNTED' (3) to 'STATE_MOUNTING_VOL' (4) due to the transition cause of 'CAUSE_MOUNT_NEW_VOLUME' (1) 2015-07-08 15:31:41 avexchglrsvc.exe Info : Transitioning from 'STATE_MOUNTING_VOL' (3) to 'STATE_MOUNTED_VOL' (4) due to the transition cause of 'CAUSE_MOUNT_NEW_VOLUME' (1)... 2015-07-08 15:31:41 avexchglrsvc.exe Info : Mount was unsuccessful, preparing for state transition - Current state: 'STATE_MOUNTED_VOL' (4), Next state: 'STATE_DISMOUNTING_VOL' (8), Destination state: 'STATE_NOT_MOUNTED' (1), Transition cause: 'CAUSE_PREVIOUS_FAILURE' (11), Operation type: 'OPTYPE_NORMAL' (0), Event name: 'avfs_mount_vol' 2015-07-08 15:31:41 avexchglrsvc.exe Info : Successfully transitioned from 'STATE_MOUNTING_VOL' (4) to 'STATE_MOUNTED_VOL' (8) due to the transition cause of 'CAUSE_MOUNT_NEW_VOLUME' (1) 2015-07-08 15:31:41 avexchglrsvc.exe Info : Transitioning from 'STATE_MOUNTED_VOL' (4) to 'STATE_DISMOUNTING_VOL' (8) due to the transition cause of 'CAUSE_PREVIOUS_FAILURE' (11)... 2015-07-08 15:31:41 avexchglrsvc.exe Info : Preparing for state transition due to a previous failure - Current state: 'STATE_DISMOUNTING_VOL' (8), Next state: 'STATE_NOT_MOUNTED' (1), Destination state: 'STATE_NOT_MOUNTED' (1), Transition cause: 'CAUSE_PREVIOUS_FAILURE' (11), Operation type: 'OPTYPE_NORMAL' (0), Event name: 'avfs_mount_vol' 2015-07-08 15:31:41 avexchglrsvc.exe Info : Successfully transitioned from 'STATE_MOUNTED_VOL' (8) to 'STATE_DISMOUNTING_VOL' (1) due to the transition cause of 'CAUSE_PREVIOUS_FAILURE' (11) 2015-07-08 15:31:41 avexchglrsvc.exe Info : Transitioning from 'STATE_DISMOUNTING_VOL' (8) to 'STATE_NOT_MOUNTED' (1) due to the transition cause of 'CAUSE_PREVIOUS_FAILURE' (11)... 2015-07-08 15:31:41 avexchglrsvc.exe Info : Successfully transitioned from 'STATE_DISMOUNTING_VOL' (8) to 'STATE_NOT_MOUNTED' (1) due to the transition cause of 'CAUSE_PREVIOUS_FAILURE' (11) 2015-07-08 15:31:41 avexchglrsvc.exe Error : Error mounting AvFS volume '': avfs_volume::mount error: The parameter is incorrect.

8 Posts

July 8th, 2015 06:00

Here is avexglr_plugin.log

2015-07-08 15:31:41 avexchglr Error : Invalid mount letter, most likely caused by AvFS mount failure. 2015-07-08 15:32:11 avexchglr Error : Failed to mount database 2015-07-08 15:37:09 avexchglr Info : Cancel request received - no assistant or aborted assistant 2015-07-08 15:37:09 avexchglr Error : Could not set state machine to 'plugin timed out', because of STATE_EVENT_IGNORED - Ignoring requested state transition for the 'plugin_timedout' event with transition cause of 'CAUSE_PLUGIN_TIMEDOUT' while in the 'STATE_NOT_MOUNTED' state

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