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1 Copper

How to show the product serial number

Hello all

I know that the command omreport chassis frontpanel normally shows the product s/n on server the LCD line 1 on the front panel

However what happens if the LCD line 1 it's just showing something else?

Is there another way to retrieve the s/n from the product?

Thanks in advance.

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11 Replies
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3 Argentium

Re: How to show the product serial number

How to find an Avamar node's WCAA / NNG / EMC serial number via SSH

https://solutions.emc.com/emcsolutionview.asp?id=esg111183

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1 Copper

Re: How to show the product serial number

This doesnt answer the question if the LCD line has every other text, in my case, only the IP address

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1 Copper

Re: How to show the product serial number

Hello Alex,

The product serial number should be populated during factory prep operation. Obviously it did not happen, therefore the only option you have is to read physical label from the node itself (it is a sticker on component hosting LCD display).

I hope this will help,

Adam

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1 Copper

Re: How to show the product serial number

Hi Adam,

In my case, I need to identify Avamar serial number from the Cabinet.

Im talking about of an Avamar Multinode Gen4S. So, What is the correct serial number should be registered on Install Base? Which is the cabinet tag should be taken as Serial Number of the Grid?

Thanks in advance
Edgar


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2 Iron

Re: How to show the product serial number

Can you try these..:

ipmitool fru print | grep -i product

dmidecode | grep -i asset

ipmitool fru | grep -i "product asset"

ipmitool fru | grep -a5 EMC

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1 Copper

Re: How to show the product serial number

Thank you Dileep...very useful commands to me

On that case, Grid is not powered up yet.. will be installed soon, for this reason I can issue any commands for now. Meanwhile, how could I identify SN from cabinet tags?

Do you know what is the tag that I should take as correct SN to register on IB?

All will be appreciated.
Edgar

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2 Iron

Re: How to show the product serial number

Here is the example for the command: Try if you can log-in using RMM.

root@XXXXXX:~/#: ipmitool fru print | grep -i product

Board Product         : S2600GZ------ Model

Product Manufacturer  : EMC

Product Name          : S2600GZ

Product Part Number   : 100-580-643-04---part number

Product Version       : FFF

Product Serial        : FCXXXXXXXXXXXX

Product Asset Tag     : FCXXXXXXXXXXXX_100-580-643-04_FFF----- This can be used to fill IB.

For Gen4s it should be a blue tag or sticker where serial starts with FXXXXXX.  To say frankly I didn't see the avamar Hardware physically.

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1 Copper

Re: How to show the product serial number

Hi Dileep.

Great help!!

Thank you

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2 Iron

Re: How to show the product serial number

Please mark this as answered

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