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June 14th, 2011 14:00

How to show the product serial number

Hello all

I know that the command omreport chassis frontpanel normally shows the product s/n on server the LCD line 1 on the front panel

However what happens if the LCD line 1 it's just showing something else?

Is there another way to retrieve the s/n from the product?

Thanks in advance.

266 Posts

June 14th, 2011 22:00

How to find an Avamar node's WCAA / NNG / EMC serial number via SSH

https://solutions.emc.com/emcsolutionview.asp?id=esg111183

2 Posts

June 15th, 2011 07:00

This doesnt answer the question if the LCD line has every other text, in my case, only the IP address

5 Practitioner

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274.2K Posts

June 16th, 2011 12:00

Hello Alex,

The product serial number should be populated during factory prep operation. Obviously it did not happen, therefore the only option you have is to read physical label from the node itself (it is a sticker on component hosting LCD display).

I hope this will help,

Adam

March 20th, 2015 18:00

Hi Adam,

In my case, I need to identify Avamar serial number from the Cabinet.

Im talking about of an Avamar Multinode Gen4S. So, What is the correct serial number should be registered on Install Base? Which is the cabinet tag should be taken as Serial Number of the Grid?

Thanks in advance
Edgar


82 Posts

March 22nd, 2015 22:00

Can you try these..:

ipmitool fru print | grep -i product

dmidecode | grep -i asset

ipmitool fru | grep -i "product asset"

ipmitool fru | grep -a5 EMC

March 23rd, 2015 07:00

Thank you Dileep...very useful commands to me

On that case, Grid is not powered up yet.. will be installed soon, for this reason I can issue any commands for now. Meanwhile, how could I identify SN from cabinet tags?

Do you know what is the tag that I should take as correct SN to register on IB?

All will be appreciated.
Edgar

82 Posts

March 23rd, 2015 09:00

Here is the example for the command: Try if you can log-in using RMM.

root@XXXXXX:~/#: ipmitool fru print | grep -i product

Board Product         : S2600GZ------ Model

Product Manufacturer  : EMC

Product Name          : S2600GZ

Product Part Number   : 100-580-643-04---part number

Product Version       : FFF

Product Serial        : FCXXXXXXXXXXXX

Product Asset Tag     : FCXXXXXXXXXXXX_100-580-643-04_FFF----- This can be used to fill IB.

For Gen4s it should be a blue tag or sticker where serial starts with FXXXXXX.  To say frankly I didn't see the avamar Hardware physically.

March 23rd, 2015 09:00

Hi Dileep.

Great help!!

Thank you

55 Posts

March 23rd, 2015 14:00

Please mark this as answered

5 Practitioner

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274.2K Posts

July 12th, 2018 09:00

This helps thanks Dileep..

2 Posts

December 6th, 2019 08:00

sudo xdoctor -y --details

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