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April 11th, 2017 07:00

Recover Replicated backup issue.

Hi There,

This is kind of a mixed question on VDP and Avamar.

The source machine is VDP 6.1.4 and is replicating its backup to an Avamar 7.3

Now, I deleted a restore point on the source VDP and then utilized the option "Recover replicated backups" on the source VDP.

Authenticated on to the destination Avamar, selected the replicated backup on destination server and performed the restore.

The vCenter task says recovery completed, however, when I refresh the restore tab in the VDP, it does not show the restored backup from the target Avamar.

From the logs:

repl-840c5d65dcb41868.log:

2017-04-05 15:59:44 avtar Info <5552>: Connecting to Avamar Server (localhost)

2017-04-05 15:59:44 avtar Info <5554>: Connecting to one node in each datacenter

2017-04-05 15:59:44 avtar Info <5694>: - Failed initial handshake, trying again

2017-04-05 15:59:44 avtar Info <5694>: - Failed initial handshake, trying again

2017-04-05 15:59:44 avtar Info <5694>: - Failed initial handshake, trying again

2017-04-05 15:59:44 avtar Info <5993>: - Connect: Connected to 127.0.0.1:29000, Priv=0, SSL Cipher=ECDHE-RSA-AES256-GCM-SHA384

2017-04-05 15:59:44 avtar Info <5993>: - Datacenter 0 has 1 nodes: Connected to 10.x.x.x:29000, Priv=0, SSL Cipher=ECDHE-RSA-AES256-GCM-SHA384

2017-04-05 15:59:44 avtar Info <5583>: Login User: "repluser", Domain: "default", Account: "/REPLICATE/vdp-fqdn/vc-fqdn/VirtualMachines/VM-name_UCOjJwmBYPWSx9uvK92hTw"

2017-04-05 15:59:44 avtar Info <5580>: Logging in on connection 0 (server 0)

2017-04-05 15:59:44 avtar Info <5018>: - Session ID: 0

2017-04-05 15:59:44 avtar Warning <17969>: Logged into server, but was unable to retrieve client id from account path

2017-04-05 15:59:44 avtar Info <5550>: Successfully logged into Avamar Server [7.3.1-125]

2017-04-05 15:59:44 avtar Info <5295>: Starting replicate at 2017-04-05 15:59:44 EDT as "root" on "vdp" (4 CPUs) [7.2.180-98]

2017-04-05 15:59:44 avtar Info <7701>: Selecting backups after "2017-03-30 23:03:18 EDT" before "2017-03-30 23:03:20 EDT"

2017-04-05 15:59:44 avtar Info <5949>: Backup file system character encoding is UTF-8.

2017-04-05 15:59:44 avtar Info <7701>: Selecting backups after "2017-03-30 23:03:18 EDT" before "2017-03-30 23:03:20 EDT"

2017-04-05 15:59:44 avtar Info <5667>: 1 backups found for client "VM-name_UCOjJwmBYPWSx9uvK92hTw"

2017-04-05 15:59:44 avtar Info <7250>: Client "VM-name_UCOjJwmBYPWSx9uvK92hTw" has 0 backups on target (localhost)

2017-04-05 15:59:44 avtar Info <6653>: Backup 13 is already on target server, but not for this account

2017-04-05 15:59:44 avtar Info <6654>: Replicating backup 13, Label "Application Clients-Application Clients-14909292", 100.0 GB

2017-04-05 15:59:44 avtar Info <19841>: Backup #1 timestamp 2017-03-30 23:03:19 EDT created

2017-04-05 15:59:44 avtar Info <5675>: Replicated 1 of 1 backups (0 errors) for client "VM-name_UCOjJwmBYPWSx9uvK92hTw"

2017-04-05 15:59:44 avtar Stats <6154>: Replication timing statistics:

2017-04-05 15:59:44 avtar Stats <6155>:    hashcache hit     (0.000 [0.000..0.000] sd=0.000 n=   0)

2017-04-05 15:59:44 avtar Stats <7677>:    rechunkcache hit  (0.000 [0.000..0.000] sd=0.000 n=   0)

2017-04-05 15:59:44 avtar Stats <6156>:    dst ispresenthit  (0.000 [0.000..0.000] sd=0.000 n=   1)

2017-04-05 15:59:44 avtar Stats <6157>:    dst ispresentmiss (0.000 [0.000..0.000] sd=0.000 n=   0)

2017-04-05 15:59:44 avtar Stats <6158>:    src getdata       (0.000 [0.000..0.000] sd=0.000 n=   0)

2017-04-05 15:59:44 avtar Stats <6159>:    dst adddata       (0.000 [0.000..0.000] sd=0.000 n=   0)

2017-04-05 15:59:44 avtar Info <7925>: Restored 0 bytes from selection(s) with 0 bytes in 0 files

So it says restored 0 bytes. The entire restore process does not exceed one second either which itself says there is something going on.


What I would like to know is:

1. Is Avamar to VDP restore of replicated backup supported?

2. VDP 6.1.4 is Avamar 7.2 and target avamar is 7.3

3. What does:

Backup 13 is already on target server, but not for this account mean?

Thanks

5 Practitioner

 • 

274.2K Posts

April 24th, 2017 01:00

Hi Suhasvm,

In reply to your questions.


1. Is Avamar to VDP restore of replicated backup supported?

Answer: Yes, you can find the recovered backup/s by navigating from the vSphere web client to the VDP --> Restore tab --> REPLICATE --> --> VM client --> Select the backup

2. VDP 6.1.4 is Avamar 7.2 and target avamar is 7.3

Answer: Yes, It's supported

3. What does: Backup 13 is already on target server, but not for this account mean?

Answer: This means the root hash of the original backup still exists on the source. It's a harmless information messages and simply means that the original backup was deleted from the source VDP then recovery ran before garbage collection.

If you ran recovery of a replicated backup and this didn't work in your setup, I'd recommend that you open a ticket with VMware support.

Thanks,

George Gabra

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