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23 Posts
0
1884
Rest API issue Avamar VE 7.3.0-233
Hi Everyone
I am having issues with rest api on the above avamar edition. When i try and connect from a linux vm in the same network then i get this error
[root@JUMP01 ~]# curl -k -D- --user admin:*******_ -X POST https://ave01:8543/rest-api/login
curl: (35) SSL connect error
1. This jump is suse linux 6, have also tried windows and no success
2. I can run the curl command between two Avamar 7.3 VE boxes no problem
3. I can connect from the linux and windows jump to an Avamar 7.1 VE box no problem
If i change to http then i get this error
curl: (52) Empty reply from server
Any ideas ?
Thanks for any help
Amol
207 Posts
0
September 30th, 2016 13:00
Download new Jsafe library from the following location
Jsafe Library Download
Create a working directory /tmp/jsafe
Copy the downloaded file into /tmp/jsafe
Change working directory to /tmp/jsafe
Extract the file using "tar -zxvf jsafe-6.2_v0002.tgz"
Read the README.txt and follow the instruction carefully
Note : In the Readme the last instruction is to start emwebapp.sh --start, please wait for around 5 to 7 minutes for services to come up. Once the services are up, open the Chrome browser and visit the same page again, if works try the curl command and update the post
Regards
Amol Powar
mickhooly
23 Posts
0
September 30th, 2016 12:00
When i try the rest-api/versions page then i get this from chrom
This site cant provide a secure connection
"IP of avamar" sent an invalid response
ERR_SSL_Procotol_Error
Amol
207 Posts
0
September 30th, 2016 12:00
It could be RSA library issue, can you open https://ave01:8543/rest-api/versions from the browser ? Do you see "ERR_SSL_FALLBACK_BEYOND_MINIMUM_VERSION" error message when you open the URL in Chrome ?
Regards
Amol Powar
mickhooly
23 Posts
0
September 30th, 2016 23:00
awesome - it works, thanks!
Will this have any impact on avamars other functionality ?
Amol
207 Posts
0
October 3rd, 2016 06:00
Glad to hear that your issue is resolved.
There should not be any impact on other functionality of Avamar, this issue is scheduled to be fixed in 7.3.1 which is due to be out soon. I'd recommend to upgrade Avamar once the service pack is released.
Regards
Amol Powar