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December 1st, 2015 19:00

VM Image backup failed

Hello Team,

We are getting the following error which having image backup on avamar

2015-12-01 23:58:46 avvcbimage Error <0000>: [IMG0010] PAX stream append ([XXXX_127] XXXX/XXXX_1.vmdk) at sector offset 170880 length 128 sectors=65536 failed (32) (Log #1)
2015-12-01 23:58:46 avvcbimage Error <0000>: [IMG0010] pax_container::endfile(virtdisk-flat.vmdk,87490560) returned problem:32 (Log #1)
2015-12-01 23:58:46 avvcbimage Error <0000>: [IMG0010] pax_container::enddir returned problem:32 (Log #1)
2015-12-01 23:58:46 avvcbimage Error <0000>: [IMG1003] Backup of [XXXXXX_127] XXXX/XXXX_1.vmdk failed (Log #1)
2015-12-01 23:58:50 avvcbimage Error <0000>: [IMG0011] Avtar exited with 'Signal 9 exit - Killed' (Log #1)
2015/12/01-23:58:46.44323 VcbImageBackupAssistThread DEBUG-INTERNAL ERROR <0001> assert error (uapp::staging().isExitCancel() || list == __null || skipped_ntfs_chunks), /local/XXX/workspace/client_Indio_SLES11SP3-64/abs2/work/src/avclient/filepipe.cpp line 99 (Log #1)


Any comments?


Regards,

Dileep M

2K Posts

December 4th, 2015 08:00

The plug-in failed to send data to avtar. It looks like some process (or person) forcibly terminated avtar on the proxy.

December 20th, 2015 19:00

@Dileep451:

Hi Dileep,

Please check avagent.log on the proxy and try to reboot the proxy n run test backup job.

If post reboot backups are also failing contact support

Thanks

Shridhar Kulkarni

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