jdespres
3 Argentium

VSS backups are failing...

We are seeing these failures on severl of our w2k8 systems  ::--->

2012-06-03 20:06:24 avvss Error <5953>: Unable to allocate wide string of length 0.

2012-06-03 20:06:24 avvss Error <5953>: Unable to allocate wide string of length 0.

2012-06-03 20:06:25 avvss Error <10972>: Unable to determine if volume \\?\globalroot\device\harddiskvolume1 is supported by Microsoft system provider GUID ={b5946137-7b9f-4925-af8051abd60b20}, error = 0x80042308

2012-06-03 20:06:25 avvss Error <12077>: VSS returned an error message exiting HR = 0x80042308

2012-06-03 20:06:25 avvss Warning <8395>: File MetadataFilesList.txt can not be removed. Error code 2

----- END avvss log 2012-06-03 20:06:25 Eastern Daylight Time  (2 warnings, 4 errors, 0 fatal errors)

I'm not a wintel person....

Has anyone else seen these?  And is there a fix?

Thanks....

Joe Despres

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Richard_Nolan
1 Copper

Re: VSS backups are failing...

Open up a command prompt and run: vssadmin list writers and make sure all writers are ready and in a stable state.  If there are any issues, you should do a reboot on the box.  Also look in the event viewer and make sure there are no VSS errors.  Theres a problem with the VSS service taking the snapshot (it seems). 

jdespres
3 Argentium

Re: VSS backups are failing...

Just discovered what the issue is......

Avamar isn't compatible with EFI.....

Thanks.....

Joe Despres

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