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Why can't I register a proxy server?
I am getting this message:
avagent Error <7530>: Unable to register, no response from Administrator pre-avamar01.company.local:28001
while trying to register the proxy server to Avamar.
A firewall rule was defined for the proxy server IP address to the vCenter IP address for ports 443 and 902.
The other proxy servers defined successfully. The only difference is they are on a different vlan.
No information for this code in the EMC documentation.
Any ideas?
Pratique2511
82 Posts
0
March 12th, 2015 11:00
Are you able to ping pre-avamar01.company.local and telnet into port 28001 from the proxy server ?
OHIOAVAMARGUY
78 Posts
0
March 12th, 2015 13:00
No. I can't ping it.
I think a route may need defined.
Pratique2511
82 Posts
1
March 13th, 2015 07:00
Yeah,also cross check the VLAN you tagged the server to, while deploying the proxy. Sometimes that can be a issue.
Other reasons can be DNS, FW etc.
J_H_
498 Posts
0
March 13th, 2015 07:00
I agree with Prateek,
if you cannot ping then it could be the vlan it is on does not have a port open on a network firewall to allow it to talk to the avamar grid.
OHIOAVAMARGUY
78 Posts
0
March 13th, 2015 08:00
Thanks for the responses. I'm investigating the route issue.