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sachinbajaj
1 Copper

Windows VSS backup fails: avvss Error <12077>: VSS returned an error message exiting HR = 0x80042306

Backup fails after 20 min.

Log #2: avvss log 2016-11-20 22:00:01 Arabic Standard Time [7.2.101-32 Windows Server 2008 R2 Enterp...

2016-11-20 22:00:01avvss Info <5008>: Logging to C:\Program Files\avs\var\7.00PM_Daily-Win_FS_Daily_7PM_31Days_DD-1

Log #2: avvss log 2016-11-20 22:00:01 Arabic Standard Time [7.2.101-32 Windows Server 2008 R2 Enterprise Server Edition Service Pack 1 64-bit-AMD64]

2016-11-20 22:00:01 avvss Info <5008>: Logging to C:\Program Files\avs\var\7.00PM_Daily-Win_FS_Daily_7PM_31Days_DD-1479668400259-3015-VSS.log

2016-11-20 22:00:01 avvss Info <5526>: appname:'avvss'

2016-11-20 22:00:01 avvss Info <17281>: bindir:'C:\Program Files\avs\bin'

2016-11-20 22:00:01 avvss Info <17282>: vardir:'C:\Program Files\avs\var'

2016-11-20 22:00:01 avvss Info <17283>: sysdir:'C:\Program Files\avs\etc'

2016-11-20 22:00:01 avvss Info <17507>: tmpdir:''

2016-11-20 22:00:01 avvss Info <17284>: hostname:'gb-wkg-xptsql01'

2016-11-20 22:00:01 avvss Info <17508>: storageapp: 'C:\Program Files\avs\bin\avtar.exe'

2016-11-20 22:00:01 avvss Info <6673>: CTL listening on port 52878

2016-11-20 22:00:01 avvss Info <10684>: Setting ctl message version to 3 (from 1)

2016-11-20 22:00:01 avvss Info <16136>: Setting ctl max message size to 268435456

2016-11-20 22:00:01 avvss Info <8383>: Starting VSS System State backup....

2016-11-20 22:00:01 avvss Info <17510>: Read cmd options: '--sysdir="C:\Program Files\avs\etc" --bindir="C:\Program Files\avs\bin" --vardir="C:\Program Files\avs\var" --ctlcallport=53248 --ctlinterface=3015-7.00PM_Daily-Win_FS_Daily_7PM_31Days_DD-1479668400259 --logtimeformat=default --logtimezone=default --logfile="C:\Program Files\avs\var\7.00PM_Daily-Win_FS_Daily_7PM_31Days_DD-1479668400259-3015-VSS.log" --encrypt=tls --encrypt-strength=high --expires=1482346800 --retention-type=daily,weekly --server=GB-WKG-AVAUN10.EU.ELCOMPANIES.NET --hfsport=27000 --id=backuponly --password=**************** --account=/Windows_SQL/GB-WKG-XPTSQL01.eu.elcompanies.net --brtype=full --ddr=true --ddr-index=1 --debug=false --dr-exclude-win32-services-files=false --perform_dr_backup=true --vss-ignore-missing-windows-files=false'

2016-11-20 22:00:01 avvss Info <17527>: System information for host: gb-wkg-xptsql01

2016-11-20 22:00:01 avvss Info <17528>:   Firmware type: BIOS

2016-11-20 22:00:01 avvss Info <19526>:   Manufacturer: "Dell Inc."     Model: "PowerEdge R630"

2016-11-20 22:00:01 avvss Info <16212>: Hyper-V "Initial Store" is included for Disaster Recovery backup

2016-11-20 22:00:01 avvss Info <19008>: Obtaining available VSS providers

2016-11-20 22:00:01 avvss Info <8871>: Gathering writer metadata...

2016-11-20 22:00:01 avvss Info <19007>: Adding writer Task Scheduler Writer  GUID: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}  Instance: {1bddd48e-5052-49db-9b07-b96f96727e6b}

2016-11-20 22:00:01 avvss Info <19007>: Adding writer VSS Metadata Store Writer  GUID: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}  Instance: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}

2016-11-20 22:00:01 avvss Info <19007>: Adding writer Performance Counters Writer  GUID: {0bada1de-01a9-4625-8278-69e735f39dd2}  Instance: {f0086dda-9efc-47c5-8eb6-a944c3d09381}

2016-11-20 22:00:10 avvss Info <19007>: Adding writer System Writer  GUID: {e8132975-6f93-4464-a53e-1050253ae220}  Instance: {3a52aa31-fded-40d4-a614-1843181d19fa}

2016-11-20 22:00:10 avvss Info <19007>: Adding writer ASR Writer  GUID: {be000cbe-11fe-4426-9c58-531aa6355fc4}  Instance: {50f46811-da44-4381-8ed9-e5f0b2c5adca}

2016-11-20 22:00:10 avvss Info <19007>: Adding writer BITS Writer  GUID: {4969d978-be47-48b0-b100-f328f07ac1e0}  Instance: {6edfdb67-cfc1-4109-be00-bec7ced3db95}

2016-11-20 22:00:10 avvss Info <19007>: Adding writer Registry Writer  GUID: {afbab4a2-367d-4d15-a586-71dbb18f8485}  Instance: {e0e7fd79-3a50-4ae6-8414-6ae53d601e87}

2016-11-20 22:00:10 avvss Info <19007>: Adding writer COM+ REGDB Writer  GUID: {542da469-d3e1-473c-9f4f-7847f01fc64f}  Instance: {b24bd02c-08aa-4d82-9dfe-33dcbc3ae3ec}

2016-11-20 22:00:10 avvss Info <19007>: Adding writer WMI Writer  GUID: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}  Instance: {e8ee2ca4-dfe2-4d4f-a35a-f94384bae158}

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <19813>: Identifying user-data writer files that can be excluded from the backup.

2016-11-20 22:00:10 avvss Info <15976>: Selecting only system components for writer: {12ce4370-5bb7-4c58-a76a-e5d5097e3674}

2016-11-20 22:00:10 avvss Info <8775>: Selecting system writers to back up...

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {e8132975-6f93-4464-a53e-1050253ae220} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {afbab4a2-367d-4d15-a586-71dbb18f8485} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {0bada1de-01a9-4625-8278-69e735f39dd2} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {542da469-d3e1-473c-9f4f-7847f01fc64f} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {4969d978-be47-48b0-b100-f328f07ac1e0} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} will be backed up.

2016-11-20 22:00:10 avvss Info <8779>: Writer with id {be000cbe-11fe-4426-9c58-531aa6355fc4} will be backed up.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster.

2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup.

2016-11-20 22:00:11 avvss Info <19014>: Determining best VSS provider for volume 'c:\'

2016-11-20 22:00:11 avvss Info <40027>: Volume c:\ will be frozen by 'Microsoft Software Shadow Copy provider 1.0' in Snapshot {ae2280d4-e867-469e-8a0b-7766ee2c6fe9}

2016-11-20 22:00:11 avvss Info <19014>: Determining best VSS provider for volume 'd:\'

2016-11-20 22:00:11 avvss Info <40027>: Volume d:\ will be frozen by 'Microsoft Software Shadow Copy provider 1.0' in Snapshot {f2e4d7d3-fad4-4014-a949-cb94b3d0f937}

2016-11-20 22:00:11 avvss Info <19014>: Determining best VSS provider for volume '\\?\volume{130736ea-d9b5-11e5-b4ea-806e6f6e6963}\'

2016-11-20 22:00:11 avvss Info <40027>: Volume \\?\volume{130736ea-d9b5-11e5-b4ea-806e6f6e6963}\ will be frozen by 'Microsoft Software Shadow Copy provider 1.0' in Snapshot {8497ee71-fc19-4a25-9cb7-183fbe1945a9}

2016-11-20 22:00:11 avvss Info <8776>: Freezing volumes now...

2016-11-20 22:00:11 avvss Info <8780>: Creating the shadow copy set (DoSnapshotSet) ...

2016-11-20 22:20:12 avvss Error <12077>: VSS returned an error message exiting HR = 0x80042306

2016-11-20 22:20:12 avvss Info <0000>: Finished with backup. Performing cleanup.

2016-11-20 22:20:12 avvss Info <9772>: Starting graceful (staged) termination, Finished with backup. Performing cleanup. (wrap-up stage)

2016-11-20 22:20:12 avvss Info <7271>: Final summary generated subwork 0, cancelled/aborted 0, snapview 0, exitcode 536870919

2016-11-20 22:20:12 avvss Info <8394>: Deleting temporary stored metadata files...

2016-11-20 22:20:12 avvss Warning <8395>: File C:\Program Files\avs\var\backupMetadata\MetadataFilesList.txt can not be removed. Error code 2

2016-11-20 22:20:12 avvss Info <7753>: Exit main body...

2016-11-20 22:20:17 avvss Info <8330>: uvss returning with exitcode 536870919

479668400259-3015-VSS.log 2016-11-20 22:00:01 avvss Info <5526>: appname:'avvss' 2016-11-20 22:00:01 avvss Info <17281>: bindir:'C:\Program Files\avs\bin' 2016-11-20 22:00:01 avvss Info <17282>: vardir:'C:\Program Files\avs\var' 2016-11-20 22:00:01 avvss Info <17283>: sysdir:'C:\Program Files\avs\etc' 2016-11-20 22:00:01 avvss Info <17507>: tmpdir:'' 2016-11-20 22:00:01 avvss Info <17284>: hostname:'gb-wkg-xptsql01' 2016-11-20 22:00:01 avvss Info <17508>: storageapp: 'C:\Program Files\avs\bin\avtar.exe' 2016-11-20 22:00:01 avvss Info <6673>: CTL listening on port 52878 2016-11-20 22:00:01 avvss Info <10684>: Setting ctl message version to 3 (from 1) 2016-11-20 22:00:01 avvss Info <16136>: Setting ctl max message size to 268435456 2016-11-20 22:00:01 avvss Info <8383>: Starting VSS System State backup.... 2016-11-20 22:00:01 avvss Info <17510>: Read cmd options: '--sysdir="C:\Program Files\avs\etc" --bindir="C:\Program Files\avs\bin" --vardir="C:\Program Files\avs\var" --ctlcallport=53248 --ctlinterface=3015-7.00PM_Daily-Win_FS_Daily_7PM_31Days_DD-1479668400259 --logtimeformat=default --logtimezone=default --logfile="C:\Program Files\avs\var\7.00PM_Daily-Win_FS_Daily_7PM_31Days_DD-1479668400259-3015-VSS.log" --encrypt=tls --encrypt-strength=high --expires=1482346800 --retention-type=daily,weekly --server=GB-WKG-AVAUN10.EU.ELCOMPANIES.NET --hfsport=27000 --id=backuponly --password=**************** --account=/Windows_SQL/GB-WKG-XPTSQL01.eu.elcompanies.net --brtype=full --ddr=true --ddr-index=1 --debug=false --dr-exclude-win32-services-files=false --perform_dr_backup=true --vss-ignore-missing-windows-files=false' 2016-11-20 22:00:01 avvss Info <17527>: System information for host: gb-wkg-xptsql01 2016-11-20 22:00:01 avvss Info <17528>: Firmware type: BIOS 2016-11-20 22:00:01 avvss Info <19526>: Manufacturer: "Dell Inc." Model: "PowerEdge R630" 2016-11-20 22:00:01 avvss Info <16212>: Hyper-V "Initial Store" is included for Disaster Recovery backup 2016-11-20 22:00:01 avvss Info <19008>: Obtaining available VSS providers 2016-11-20 22:00:01 avvss Info <8871>: Gathering writer metadata... 2016-11-20 22:00:01 avvss Info <19007>: Adding writer Task Scheduler Writer GUID: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} Instance: {1bddd48e-5052-49db-9b07-b96f96727e6b} 2016-11-20 22:00:01 avvss Info <19007>: Adding writer VSS Metadata Store Writer GUID: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} Instance: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93} 2016-11-20 22:00:01 avvss Info <19007>: Adding writer Performance Counters Writer GUID: {0bada1de-01a9-4625-8278-69e735f39dd2} Instance: {f0086dda-9efc-47c5-8eb6-a944c3d09381} 2016-11-20 22:00:10 avvss Info <19007>: Adding writer System Writer GUID: {e8132975-6f93-4464-a53e-1050253ae220} Instance: {3a52aa31-fded-40d4-a614-1843181d19fa} 2016-11-20 22:00:10 avvss Info <19007>: Adding writer ASR Writer GUID: {be000cbe-11fe-4426-9c58-531aa6355fc4} Instance: {50f46811-da44-4381-8ed9-e5f0b2c5adca} 2016-11-20 22:00:10 avvss Info <19007>: Adding writer BITS Writer GUID: {4969d978-be47-48b0-b100-f328f07ac1e0} Instance: {6edfdb67-cfc1-4109-be00-bec7ced3db95} 2016-11-20 22:00:10 avvss Info <19007>: Adding writer Registry Writer GUID: {afbab4a2-367d-4d15-a586-71dbb18f8485} Instance: {e0e7fd79-3a50-4ae6-8414-6ae53d601e87} 2016-11-20 22:00:10 avvss Info <19007>: Adding writer COM+ REGDB Writer GUID: {542da469-d3e1-473c-9f4f-7847f01fc64f} Instance: {b24bd02c-08aa-4d82-9dfe-33dcbc3ae3ec} 2016-11-20 22:00:10 avvss Info <19007>: Adding writer WMI Writer GUID: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Instance: {e8ee2ca4-dfe2-4d4f-a35a-f94384bae158} 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <19813>: Identifying user-data writer files that can be excluded from the backup. 2016-11-20 22:00:10 avvss Info <15976>: Selecting only system components for writer: {12ce4370-5bb7-4c58-a76a-e5d5097e3674} 2016-11-20 22:00:10 avvss Info <8775>: Selecting system writers to back up... 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {e8132975-6f93-4464-a53e-1050253ae220} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {afbab4a2-367d-4d15-a586-71dbb18f8485} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {0bada1de-01a9-4625-8278-69e735f39dd2} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {542da469-d3e1-473c-9f4f-7847f01fc64f} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {4969d978-be47-48b0-b100-f328f07ac1e0} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} will be backed up. 2016-11-20 22:00:10 avvss Info <8779>: Writer with id {be000cbe-11fe-4426-9c58-531aa6355fc4} will be backed up. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:10 avvss Info <8767>: Opened Cluster. 2016-11-20 22:00:10 avvss Info <8770>: Cluster drive(s) H:\ R:\ S:\ Q:\ G:\ L:\ M:\ T:\ will not be available for backup. 2016-11-20 22:00:11 avvss Info <19014>: Determining best VSS provider for volume 'c:\' 2016-11-20 22:00:11 avvss Info <40027>: Volume c:\ will be frozen by 'Microsoft Software Shadow Copy provider 1.0' in Snapshot {ae2280d4-e867-469e-8a0b-7766ee2c6fe9} 2016-11-20 22:00:11 avvss Info <19014>: Determining best VSS provider for volume 'd:\' 2016-11-20 22:00:11 avvss Info <40027>: Volume d:\ will be frozen by 'Microsoft Software Shadow Copy provider 1.0' in Snapshot {f2e4d7d3-fad4-4014-a949-cb94b3d0f937} 2016-11-20 22:00:11 avvss Info <19014>: Determining best VSS provider for volume '\\?\volume{130736ea-d9b5-11e5-b4ea-806e6f6e6963}\' 2016-11-20 22:00:11 avvss Info <40027>: Volume \\?\volume{130736ea-d9b5-11e5-b4ea-806e6f6e6963}\ will be frozen by 'Microsoft Software Shadow Copy provider 1.0' in Snapshot {8497ee71-fc19-4a25-9cb7-183fbe1945a9} 2016-11-20 22:00:11 avvss Info <8776>: Freezing volumes now... 2016-11-20 22:00:11 avvss Info <8780>: Creating the shadow copy set (DoSnapshotSet) ... 2016-11-20 22:20:12 avvss Error <12077>: VSS returned an error message exiting HR = 0x80042306 2016-...

It makes the writer unstable.

VSS error 12289  can be seen in Windows Event Application logs

Server has been rebooted.

Reinstallation of backup client has also been done.

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1 Reply
ionthegeek
4 Beryllium

Re: Windows VSS backup fails: avvss Error <12077>: VSS returned an error message exiting HR = 0x80042306

Creation of the VSS snapshot failed with the return code 0x80042306 which is "VSS_E_PROVIDER_VETO". This means that the VSS provider responsible for creating the snapshot refused to create the snapshot for some reason. If you are using third party VSS providers, storage drivers, etc. I recommend you engage the software vendor(s) for assistance.

If you try to create a VSS snapshot manually, does it succeed or fail?

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