This post is more than 5 years old
6 Posts
0
16870
dpnctl status gsan down
Hello
I have AVE4. My grace period expired and I want to add license key but gsan is down. It can not be restarted.
When I try to start gsan, then it wants to do a rollback to some validated checkpoint but it still wont start.
Any suggestions?
Risto
clevya
117 Posts
0
March 11th, 2010 01:00
Hi,
You can rename the license file to license.xml and place it into /usr/local/avamar/etc/license.xml
Set the correct permissions:
chown admin:admin /usr/local/avamar/etc/license.xml
chmod 644 /usr/local/avamar/etc/license.xml
The license file should now look like this:
-rw-r--r-- 1 admin admin 362 Jul 15 2009 license.xmlYou will HAVE to rollback at this point, if you run "dpnctl start", it should give you the option to rollback, simply choose option 1 - rollback to the latest checkpoint.
Regards,
Adam
hrsristo
6 Posts
0
March 11th, 2010 05:00
Thanks
The license semms to be installed now after using your hints.
But now it does not want to sart mcs
dpnctl log is:
2010/03/11-10:03:04 Identity added: /home/admin/.ssh/dpnid (/home/admin/.ssh/dpnid)
2010/03/11-10:03:04 [ pid = 6988 ]
2010/03/11-10:03:04 /usr/bin/ssh-add -l
2010/03/11-10:03:04 1024 1b:af:88:95:7a:d8:a9:16:fb:cb:9e:0e:49:32:a3:cd /home/admin/.ssh/dpnid (DSA)
2010/03/11-10:03:04 MCS status - - - - - - - - - - BEGIN
2010/03/11-10:03:04 [ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --help | /bin/egrep -q -- --ping
2010/03/11-10:03:05 [ "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --help | /bin/egrep -q -- --ping" exit status = 0 ]
2010/03/11-10:03:05 /usr/local/avamar/bin/mcserver.sh is ping-capable
2010/03/11-10:03:05 ([ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --ping ; echo $? >/tmp/dpnctl-get-mcs-status-status-6988) >/tmp/dpnctl-get-mcs-status-output-6988 2>&1
2010/03/11-10:03:07 /bin/cat /tmp/dpnctl-get-mcs-status-output-6988
2010/03/11-10:03:07 [ "/bin/cat /tmp/dpnctl-get-mcs-status-output-6988" exit status = 0 ]
2010/03/11-10:03:07 /bin/cat /tmp/dpnctl-get-mcs-status-status-6988 2>&1
2010/03/11-10:03:07 [ "/bin/cat /tmp/dpnctl-get-mcs-status-status-6988 2>&1" exit status = 0 ]
2010/03/11-10:03:07 output of "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --ping":
2010/03/11-10:03:07 - - - - - - - - - - - - - - - BEGIN
2010/03/11-10:03:07 ERROR: Administrator Server ping failed.
2010/03/11-10:03:07 - - - - - - - - - - - - - - - END
2010/03/11-10:03:07 error return from "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --ping" - exit status 1
2010/03/11-10:03:07 1 error seen in output of "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --ping"
2010/03/11-10:03:07 rm -f /tmp/dpnctl-get-mcs-status-status-6988 /tmp/dpnctl-get-mcs-status-output-6988
2010/03/11-10:03:07 MCS status - - - - - - - - - - END
2010/03/11-10:03:07 dpnctl: INFO: MCS status: down.
2010/03/11-10:03:07 dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]
2010/03/11-10:03:07 ======= dpnctl 4.1.2-33 (1.98), running as admin, RETURNING at 2010-03-11 10:03:07 UTC =======
2010/03/11-10:03:07 [user "admin"] program (pid 6988) exit status = 1 (error)
clevya
117 Posts
1
March 11th, 2010 06:00
I take it you ran "dpnctl start gsan"? Then rolled back when asked?
*Only if you did run the exact command above* then to start up the MCS you will need to do "dpnctl stat mcs --force_mcs_restore"
If you did not run "dpnctl start gsan", then I would open an SR with support for further help.
Regards,
Adam
hrsristo
6 Posts
0
March 15th, 2010 02:00
Thanks
Everything is now up and running.
Regards
Risto