"Edit DD System.." option grayed out

You may not have a DD system selected. Selecting items in the Avamar Administrator GUI is sometimes a bit fiddly. Make sure the DD is highlighted blue after you click on it.

I have the same issue.

Avamar Administrator 7.2.1-32, logged in with an administrator account.

Server -> Server Management; highlight the DD system; The Actions drop down menu has the Edit and Delete options grayed out.

I worked with support before i deleted my DD (that we migrated off).  He ran commands agains the database to validate that all snapshots were gone, no clients were still storing backups on DD ..etc.

Well, here's one you won't believe...

When I start Avamar Administrator and click on the Server tab, a new window opens and when I click on Server Management tab, a single pane is presented (as on all the other tabs) showing the Bytes Protected Summary and listing the Avamar and Data Domain servers.  When you highlight these, the Edit and Delete options on the Action menu are grayed out.

Somehow, I accidentally maximized the screen or something and when I restored back to the original size, now there is a small sliver on the left edge where I can see a + in a box.  I could now grab the left edge of the pane and slide to the right revealing a whole left pane with a tree of the Avamar Server and Data Domain.  Highlighting these allows the Edit and Delete commands to be available in the Action menu.

The out of the box software actually had the entire left pane of this screen covered by the right pane.

I have actually tried to move the left edge of the pane back over and cover the entire left pane, but cannot do so now.

Never saw anything like it.

Thanks, that was driving me nuts.

Thank you for this resolution.  I was having the same issue this morning, and wanted to check the Knowledge Base before creating a service request.  

I just had the same issue and making the screen full gave me the option. What a headache! Thanks for the info!