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Blades not coming back online

We recently moved our equipment to a new data center. We have have some older compute nodes, they are all PowerEdge M600 in PowerEdge M100e enclosures. These are all powered up but for some reason they cannot be seen on the network.

If I log into the Dell Chassis Management Controller interface for the enclosure I can access them. I have tried setting the First Boot Device to PXE and warm booting them boot they still did not come back. I really don't know much about this equipment and would greatly appreciate any advice that would help me trouble shoot this and get them back on line.

thanks

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Moderator
Moderator

Re: Blades not coming back online

Snackers,

With the system running properly before the move and not afterwards, I would assume that something may have come loose or just isn't seated properly anymore. I would suggest going through the enclosure checking that everything is seated and secure. Beyond that I would run the diagnostics and see if anything comes up. Is the LCD showing anything regarding an issue?

Let me know what you see.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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snackers
1 Nickel

Re: Blades not coming back online

Hi Chris,

The enclosures were both working and able to show their blades to our network before moving. The front panel LCD screens do indicate any problems. I see in the Chassis Management Controller there is a Diagnostic Console. Where can I find some commands to run to check it?

thanks

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snackers
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Re: Blades not coming back online

Hi Chris,

The blades are able to ping each other, and ping blades in the other enclosure, but not able to reach to anything else. Any troubleshooting ideas?

thanks

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Moderator
Moderator

Re: Blades not coming back online

That sounds like there may be an issue with one of the switches on the enclosure. Are you seeing any errors regarding one of them, or a diagnostic return? Have you changed any hardware prior to this?

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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