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12 Posts
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2728
CX4-120 fault
Hi All,
We have a CX4-120 which has recently been moved, we are now getting the following summary on the config log.
The cabling looks ok to me, and am having trouble isolating the issue.
SP A is currently unmanaged,
Enclosure SPE SP's cables are incorrect,
Enclosure SPE Power A1 is Faulted,
Enclosure SPE Power A0 is Faulted
Kind Regards
Rich
RichardTea
12 Posts
0
May 12th, 2015 10:00
This was resolved by Rebooting the SPE enclosure, it did throw up other issues. The Iscsi card failed and the SPA also needed replacing, not too sure these were the cause though of the original issue.
Just seem the equipment was in a poor state, all good now though.
brettesinclair
715 Posts
0
April 15th, 2015 05:00
Got a console cable ? Not pretty, but you might be able to determine what's going on.
RichardTea
12 Posts
0
April 15th, 2015 05:00
Also SPA is not accessable, it's as though the SP, SPS nad PSU's are all faulty.
RichardTea
12 Posts
0
April 15th, 2015 05:00
Yes, the Masnagement IP and DAE cables have been re-seated.
The SPSA has a green light, all cables look good, SPS has been power cycled.
Regards
Rich
brettesinclair
715 Posts
0
April 15th, 2015 05:00
tried reseating the cables?
If the cables have been changed since the array was powered on, the alerts may be stuck. Maybe restart the management server on each SP.
http://arrayspa/setup wait a few minutes the do the same for spb
brettesinclair
715 Posts
0
April 15th, 2015 06:00
Yeah, it's mini db9
Good thread here CX4-120 service console
RichardTea
12 Posts
0
April 15th, 2015 06:00
I have null modem and normal modem cables, and have tried at 18.2,n,8,1 with no flow control, but nothing gives with either. Are the EMC ports special cables.
Anonymous User
375 Posts
0
April 15th, 2015 07:00
Please try to restart management server through SP-B. http://SPB-IP/setup.html
Aleite
27 Posts
0
April 16th, 2015 02:00
looks like your SPA is not booting up. If all cables are right you must check other hardware.
Normally the iSCSI cards due to age and etc (even if not in use) fails after reboot or power down. I've got lots lately.
So check the iSCSI card, if you have a orange light on it, that's your problem and you need to replace it.
You can see that if you have a serial connection in the back of the storage and reseat your SPA.
kelleg
4.5K Posts
0
May 12th, 2015 14:00
Thanks for the update and marking the question answered - hopefully this can help others with similar issues.
glen